The App

Explore. Live. Shop. Play. Me.

The app is the key to your resort. Powered by our unique modular technology suite for Android and iOS, it is configured to achieve your destination’s goals and meet your guests’s needs.

Using personalized communication, loyalty programs and gamification elements the Omni app will supercharge your resort’s digital experience and create meaningful, longlasting customer relationships.

 

App Functions

The omni platform provides a wide range of content and functionality for the native app. Each resort or destination enjoys the freedom to choose their level of feature adoption as and when their data sources and/or real world ability to support them becomes available.

 

Explore

All the information you need to plan your adventure.
  • Destination announcements (dashboard & push alerts)
  • Gastro. Info, menus, opening times & bookables (if supported)
  • Curated content. Activity & full day(s) guides
  • Hiking & biking trails
  • News & Events
  • Local & regional transport information
  • Digital guestcard with promotions and spcial offers
  • Live point-to-point train/bus timetables
 

Live

Real-time data & periodic updates of resort operations & surrounding conditions.
  • Webcams, weather and snow reports
  • Lift operation status
  • Map-based slope status (winter) and trail status (summer)
  • Facility status (Restaurants, cafes, lakes etc)
  • Mountain safety functions
 

Shop

A complete mobile commerce system within the app provides a safe, secure and simple mechanism with which to puchase a wide range of goods and services.
  • Lift tickets, equipment rentals and parking passes.
  • Package experiences & adventures
  • Bus & shuttle tickets
  • Points redemptions for items in the rewards shop.
  • Food & Beverage ordering and dine-in reservations
  • Limited time & one-off purchases (branded merchandise, event tickets etc)
 

Play

Where the app jumps into the real world. With a number of gamification and community features, the app will keep guests interested and engaged with your destination.
  • My Story. Season, daily recaps & performance tracking
  • Leaderboards. Real time (daily), Weekly, Seasonal rankings
  • Challenges & GEO-based activities
  • Friends & destination community features
  • Rewards & achievements, badge earning functionality
 

Me

Although the omni platform is designed to acclimatize with each user over time, this area of the app gives the guest the ability to fast-track receiving relevant offers, functions and content via profile settings.
  • User profile & party (multi-guest) management
  • Physical keycard / skipass pairing
  • Digital wallet. Transaction history & payment types
  • Self-declaration segmenting
  • Loyalty program (points balance & redemption tracking)
 

UI & UX functionality

The engine-room of the app, these crucial functions serve to pull all the app features together in a single, cohesive user experience.
  • Communication features, in-app & push notifications
  • Geo & location-aware services, maps, check-ins
  • Unlockable premium feature system
  • Smart dashboard with personlized content

"I love the app."

"The app is a helpful navigation through the Bike Kingdom. I especially like the challenges and points hunt. I can finally battle my bike buddies"

- BIKE KINGDOM Google Play Store Review 06/23/2020.


INSIDE LAAX APP

Providing guests in the Flims Laax Falera region with services and information.


INSIDE LAAX Client Story

BIKE KINGDOM APP

Adding a new digital dimension to the real mountain bike experience.


Bike Kingdom Client Story

MATTERHORN APP

The ideal travel companion for visitors to the Zermatt and Matterhorn destination.


Matterhorn Client Story

"Great App for an amazing region."

"This App pretty much demonstrates how serious they are about making LAAX Flims Falera a great experience - the real-time status is always super accurate. We loved using it over the 7 days we where here."

- INSIDE LAAX App Store Review 01/22/2019.