Omni is a tech framework empowering destinations and organizations in travel to create meaningful guest experiences and super charge their customer relationships along the entire life cycle.
Omni tools and out-of-the box integrations to best of breed solutions supercharge your Destination
Quota, user and pricing management.
Dynamic content marketing, automated campaigning and analytics dashboards.
Context based survey, ratings systems and qualitative feedback capture.
Existing API’s connect your primary systems and an open architecture allow you to use the Omni Core to power all your commerce and content needs.
Ticketing, Food ordering, table reservation or rental modules.
Integration and management of new and existing data sources.
Digital Guestcard, enagagement, performace tracking and rewards engine.
- Marc Schlüssel, Head of Marketing and Vice-President Lenzerheide Management and Support AG
Omni is a vertically integrated Ecosystem. Open at its core, Omni can power as many Frontends as you desire. Further systems and data sources can easily be connected. Thanks to the vertical integration approach and a host of best-of-breed solutions, most of the common destination challenges can be solved immediately.
The omni platform consists of modules that can be put together as required and supplemented over time.
This enables a very fast time-to-market for your solution and allows for staging the roll-out of new App functionality.
Additionally, our modular approach creates opportunites to 'go to market' often (versioning) and culminates with extensive digitization of the customer experience.
Every destination is different. The Omni technology was therefore developed on a basis that allows the implementation of varying strategic focuses.
The ability of omni to segregate the presentation layer from the functional engine provides destinations and resorts with a solution that is on-brand, custom and closely aligned with achieving your wider business goals & KPIs.
Open APIs and the advanced omni integration layer enable the integration of relevant systems' data sources- your existing data, third party (ie, ticketing) and entirely new feeds provided by inside labs.
By abstracting the data from the engine in this way, we ensure that the suite does not build up any legacy issues, remaining unhindered to use current, state-of-the-art technologies.