The Omni Suite

The engagement platform built for tourism.

Leverage the power of the Omni Suite to gain valuable insights about your guests, create meaningful interactions and drive commerce.

Request CallSee the Guest App
01Real-time data ingestion

Capture

Collect and unify guest data from across your digital ecosystem. Every interaction along the customer journey contributes to a growing intelligence layer.

Integrate e-commerce and transaction data
Collect behavioral data across e-mail, app and other marketing channels
Track guest interactions throughout the entire journey
Build a continuously growing foundation of guest data
Currently integrated systems: Pricenow, Cariboo (SPOT Agency), discover.swiss and Visit Group.
+500
available data points per user profile
Capture
02Building guest intelligence

Structure

Transform fragmented data into structured guest intelligence. The Omni Suite organizes interactions, transactions and preferences into unified guest profiles — enabling precise segmentation.

Build unified guest profiles across all digital channels
Automatically segment guests based on behavior and preferences
Map complete guest journeys across interactions and purchases
1M+
created guest profiles
Structure
03Personalized campaigns

Activate

Use your guest intelligence to deliver highly relevant communication across every touchpoint. Engage guests with the right message, at the right time, in the right channel.

Automate personalized messaging across multiple channels
Trigger communication based on real-time guest behavior
Launch proven campaigns for activation, upselling and retention
Personalize content, offers and recommendations at scale
+130%
increase in sessions per user
Activate
04Omni Channel Orchestration

Reengage

Convert guest engagement into tangible business outcomes. Connect marketing automation, communication channels and commerce to drive bookings, spending and long-term loyalty.

Orchestrate omni-channel campaigns across app, email, web, SMS and WhatsApp
Deliver personalized offers and product recommendations that drive bookings
Delight your guests with an award-winning app as a digital companion
Launch your own loyalty and gamification programs
Track performance and optimize revenue across guest segments
100%
increase in average guest lifetime value
Reengage
The Omni Suite

Start simple. Build something extraordinary.

From first automated marketing campaigns to a fully integrated engagement ecosystem — the Omni Suite grows with your ambitions.

Omni Engage
Omni Engage

Turn guest data into targeted campaigns that convert.

  • Automatic e-commerce data integration live in Omni Engage
  • Pick from 100+ proven campaign templates
  • Make e-commerce data actionable
  • Create, track & activate valuable segments
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Omni Explore
Omni Explore

Elevate guest engagement with your own mobile app.

Everything in ENGAGE, plus:
  • Branded mobile app with personalized "For You" feed
  • Real-time info on lifts, pistes, weather & maps
  • In-app shop for easy bookings directly in the app
  • Digital wallet for tickets, vouchers & season passes
  • Contactless mobile ticketing via Bluetooth (BLE)
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Omni Endeavour
Omni Endeavour

Leverage the full potential of the Omni Suite with Omni Endeavor.

Everything in EXPLORE, plus:
  • Ski activity tracking, badges & leaderboards
  • Tailored membership programmes for different guest segments
  • API access to your engagement & transaction data
  • MCP access to connect your preferred AI tools
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