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Guides, Stories, and Events from Inside Labs for you.

Case Study: Iso-Syöte
Stories

Case Study: Iso-Syöte

How Finland's southernmost fell resort digitised the guest experience with the Omni Suite.

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Mein Golm App
Stories

Mein Golm App

How Golm launched a white-label resort app that doubled mobile ordering and boosted on-mountain revenue.

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Summit Session: Bike Kingdom — Digital Guest Engagement
Events

Summit Session: Bike Kingdom — Digital Guest Engagement

How Bike Kingdom turned Lenzerheide into a gamified mountain biking destination with 40,000+ users.

18 Nov 2025Flims, Switzerland
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Release Update Jun 2025 — Context Switch
Stories

Release Update Jun 2025 — Context Switch

A deep dive into the June 2025 platform release: context switching, improved segmentation, and new automation triggers.

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Summit Session: Wertschöpfung durch Daten
Events

Summit Session: Wertschöpfung durch Daten

Creating value through data — strategies for tourism destinations to monetise guest intelligence.

6 May 2025Flims, Switzerland
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Alpinco Partnership
Stories

Alpinco Partnership

Inside Labs partners with Alpinco to build a unified loyalty programme across seven Norwegian resorts.

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Partnership: discover.swiss
Stories

Partnership: discover.swiss

A strategic partnership combining discover.swiss's open data infrastructure with the Omni Suite for engagement, loyalty, and gamification.

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Partnership: Visit Group
Stories

Partnership: Visit Group

Inside Labs and Visit Group join forces to shape the future of digital guest engagement across European destinations.

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Partnership: PriceNow
Stories

Partnership: PriceNow

Dynamic pricing meets guest engagement — how the PriceNow integration drives revenue through intelligent pricing.

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Customer Engagement Platform vs CRM
Stories

Customer Engagement Platform vs CRM

Why traditional CRM falls short in tourism — and what a purpose-built engagement platform does differently.

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Interview: Surselva Guest Card
Stories

Interview: Surselva Guest Card

How the mia Surselva digital guest card unified an entire region under one digital experience.

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Email Personalisation in Tourism
Stories

Email Personalisation in Tourism

How destination marketers can move beyond generic newsletters to behaviour-driven email campaigns.

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